Top Home Improvement Retailer Improves Speed to Market & Increases Product Offerings

Customer Challenge

 Manual processes & lack of collaboration

For this leading US home improvement retailer, managing a massive supplier base and launching new products each season was a major challenge.

Working with overseas suppliers meant that communication was hampered by time-zone differences, and its existing PLM system was too manual and complex to move product operations with speed and accuracy. Relying on email and file sharing when working with overseas vendors was a tedious and error-prone reality.

The retailer sought out one platform for its internal teams. The system needed to allow for vendor collaboration, taking cost, quality, and product rotation into consideration. It also needed to support sourcing and purchasing processes and ensure that customers had the best selection of products both in-store and online.

Value Drivers

  • Increase Operational Efficiency to Deliver the Right Products to
  • Accelerate Data-Driven Product & Supply Chain Decisions Through Collaboration

Customer Outcome

Increased speed to market & collaboration

By streamlining its product development and sourcing processes and enabling efficient communication with its global supplier base, the retailer was able to get a better assortment of products to market faster to meet consumer demand.

One platform for all teams enabled transparent collaboration with suppliers and greatly reduced manual tasks. As a result, they saved valuable time and got products to market six weeks faster.

The outcomes speak for themselves:

  • Increased product offering
  • Improved decision making
  • Internal/external collaboration
  • Higher revenue & margins
  • Improved lead times
  • Proactive & agile operation


You can download the case study below:

“”We needed one platform to help us communicate and collaborate with our global supplier base. Doing so has led to better speed to market, more product offerings, and happy shoppers in stores and online.”

Chief Product and Sourcing Officer

Leading Home Improvement Retailer